Job Details

Customer Service Representative - Lafayette

  2019-11-27     Prestige Staffing     Lafayette,LA  

We are currently searching for a Customer Service Representative in Lafayette. Successful candidates will have experience as with healthcare terminology in a call center setting. This is a contract role with a possibility to go permanent. Shift is Monday thru Friday 10a-7p. Pay is around $16 per hour.

Position Responsibilities:

  • Receive and respond to all telephone or written correspondence from customers within established timeframes
  • Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate
  • Document in the computer system all customers' issues and resolution
  • May coordinate member transportation

Additional Information
This is a contract position that will last 3+ months with the possibility of going permanent. Great opportunity with a great company. $16/hour. Monday through Friday position (with the possibility of an occasional Saturday) and hours will range from 10:00am - 7:00pm.
Customer service, medicare, medicaid, insurance, eob, medical, health, healthcare, front office, verification, registration, check in, call center

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