Job Details

Dairy Supervisor

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Purpose The Dairy Supervisor supports the daily operation of the dairy department by ensuring excellent customer service, product freshness, inventory accuracy, merchandising standards, and operational efficiency. This position provides leadership to dairy associates, helps maintain department conditions, and supports achievement of sales and profitability goals while delivering a positive shopping experience for customers.

Key Responsibilities

Customer Service

• Provide exceptional customer service and create a welcoming shopping environment.
• Assist customers with product selection, product information, and special requests.
• Resolve customer concerns and inquiries in a professional and timely manner.
• Promote department products through product knowledge and suggestive selling.

Department Operations

• Oversee daily dairy department activities including stocking, rotation, merchandising, and inventory control.
• Ensure dairy cases and displays remain fully stocked, clean, organized, and visually appealing.
• Monitor product levels and communicate replenishment needs to department leadership.
• Help ensure accurate pricing, signage, and promotional execution.
• Support department readiness for seasonal programs, sales events, and promotional activities.

Product Quality and Inventory Management

• Maintain high standards for product quality, freshness, and presentation.
• Ensure proper product rotation using first-in, first-out (FIFO) procedures.
• Monitor shrink, spoilage, and out-of-stock conditions and take corrective action as needed.
• Assist with inventory management and receiving activities.
• Verify proper storage and handling of all dairy products.

Leadership and Team Development

• Provide daily direction and support to dairy associates.
• Assist with training and onboarding new team members.
• Promote teamwork, accountability, and a customer-focused culture.
• Monitor work performance and provide coaching as needed.
• Support department leadership in achieving operational objectives.

Food Safety and Compliance

• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor department temperatures and storage conditions to maintain product integrity.
• Maintain clean work areas, coolers, back rooms, and sales displays.
• Follow company policies, operational procedures, and merchandising standards.
• Assist with department audits and corrective action plans when required.

Safety and Equipment Maintenance

• Promote safe work practices and adherence to workplace safety standards.
• Ensure proper use of pallet jacks, stocking equipment, ladders, and department tools.
• Report safety hazards, maintenance issues, and equipment concerns promptly.
• Help maintain a safe environment for associates and customers.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, dairy, retail, or food-related experience preferred.
• Prior supervisory or leadership experience preferred.
• Strong communication, organizational, and customer service skills.
• Knowledge of product rotation, inventory control, and merchandising practices preferred.
• Ability to work effectively in a fast-paced retail environment.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull products weighing up to 50 pounds.
• Ability to work in refrigerated and cold-storage environments.
• Ability to perform frequent bending, reaching, stocking, and merchandising activities.

Success Factors

• Commitment to exceptional customer service.
• Strong leadership and team-building abilities.
• Attention to product freshness, quality, and department presentation.
• Ability to prioritize tasks and adapt to changing business needs.
• Focus on operational excellence, inventory management, food safety, and associate development

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve