Job Details

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Full Time Manual Labor Lafayette, LA, USSalary Range: $14.00 To $15.00 HourlyOur goal is to solve patients' complex prescription needs in order to improve their quality of life. Our Shipping Department Clerks are in a unique position to have a high impact on patients through the final fulfillment and shipping process. They help us to go above and beyond to ensure that customers receive the correct prescription in a timely manner, while experiencing superior customer service. This is a full-time position, Monday - Friday 8:30am - 5:30pm.Responsibilities and Duties:Ensure prescriptions given to patients are correct using name/address to confirmProcess patient credit card payments using the POS system with attention to detail and/or handle money properly and record transactions accuratelyAnswer telephones in a timely manner, direct calls to appropriate personnel and escalation clinical questions to a pharmacist when required.Accurately box medications for shipment to ensure stability, durability and usability by selecting packaging products that are validated to maintain the appropriate temperature range and by following the outline pack out steps. Always follow cold chain validated pack-out procedures for refrigerated products.Select delivery/courier vendor and method (Next Day, Next Day Saturday, Signature Required, UPR, etc.) according to Shipping Policy and Procedure.Review comments for specific delivery instructions and compare delivery and mailing address to ensure accuracyGather and process new customer information accuratelyCall customers who have not picked up their filled prescriptionsPackage, weigh, label, and send mail out for deliveryQualifications:High school diploma or GED equivalent.No pending felony charges or convictions for criminal offenses involving controlled substances.Excellent time management skills and ability to multi-task and prioritize workAbility to work well in a team environmentHandling patient information with accuracy and confidentiality#J-18808-Ljbffr