DescriptionPosition Summary:Provides direct support to patients, physicians, physician assistants, and nurse practitioners. Performs work utilizing best practices for medical assistant professionals. Contributes to a collaborative work environment where interactions with patients and co-workers are respectful and courteous. May be assigned to one of the following support positions: Desk, Hall, Floater.Job Specific ResponsibilitiesPatient InteractionCommunicates professionally with patients, in person and on the phone, to provide information regarding clinic visits, medical conditions, testing, procedures, medication, and other such related matters.DocumentationEnters accurate notes into patient electronic charts. Completes tasks in the gGastro medical records system in a timely manner. Ensures tasks are routinely completed and that outstanding/pending tasks are kept below 100.TrainingProvides training to co-workers as needed. Attends training as required.Other duties as assigned.RequirementsEducation:High School diploma or equivalency:Medical Assistant certification from an accredited educational institution is preferred.Work Experience & Skills:One year of work experience in a medical clinic or surgery/procedure center is required.Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint) and medical records information systems is preferred.Must have good attention to detail.Customer service experience is required.Good verbal and written communication skills are required.Must be willing to follow directions to provide excellent patient care.Must be able to document information accurately in patient records.#J-18808-Ljbffr