Job Details

Job Overview:
Search Solution Group is seeking a Director of Business Development, Sales & Marketing (MRO) on behalf of our client, a privately held commercial helicopter operator, located in Lafayette, LA. This strategic leadership role is responsible for driving business growth, expanding OEM partnerships, and leading sales and marketing initiatives for the company's Maintenance, Repair, and Overhaul (MRO) division. The Director will oversee customer engagement, business development, contract negotiations, marketing strategies, and team leadership while working closely with executive leadership to expand market share and strengthen long-term customer relationships within the aviation industry.

Key Responsibilities:

• Develop and execute strategic business development and marketing initiatives to grow the MRO customer base
• Build, maintain, and strengthen relationships with existing and prospective OEM customers
• Identify new business opportunities and develop a robust sales pipeline to drive revenue growth
• Serve as the primary point of contact for key customer accounts, ensuring exceptional service and long-term partnership development
• Lead all aspects of the sales process, including prospecting, opportunity management, account development, and customer engagement
• Manage customer concerns, change requests, escalations, and conflict resolution while ensuring high customer satisfaction
• Work with airframe and component OEMs to secure completion, modification, STC, component repair, and shop work opportunities
• Lead the development and execution of MRO marketing plans and promotional strategies
• Plan, coordinate, and represent the company at industry trade shows, conferences, and customer events
• Manage designated customer programs and aircraft leasing agreements, ensuring compliance with contractual obligations
• Own the Request for Proposal (RFP) process from development through submission, negotiation, and contract execution
• Prepare competitive proposals, quotations, and pricing packages for customers
• Negotiate contracts that align with customer expectations and company objectives
• Lead, mentor, and develop Technical Sales Managers, Business Development Representatives, and Marketing personnel
• Establish performance goals, conduct evaluations, and foster a collaborative, high-performing sales organization
• Serve as the administrator and champion for Salesforce CRM, ensuring data integrity, reporting accuracy, and user adoption
• Analyze market trends, customer insights, sales performance, and business metrics to guide strategic decision-making
• Collaborate cross-functionally with Operations, Engineering, Maintenance, and Executive Leadership to support customer success and business growth

Requirements include:

Education:

• Bachelor's degree in Business Administration, Marketing, Aviation, or a related field required
• Master of Business Administration (MBA) preferred

Experience:

• Minimum of 10 years of experience in sales, business development, or marketing
• Minimum of 4 years of leadership experience within an MRO organization
• Experience managing OEM customer relationships and strategic account development
• Proven experience leading the complete RFP and contract negotiation process
• Experience within the aviation, aerospace, helicopter, or aircraft maintenance industry strongly preferred
• Helicopter industry experience preferred

Skills:

• Strategic business development and sales leadership
• Account management and customer relationship development
• Contract negotiation and proposal development
• Strong presentation and communication skills
• Exceptional negotiation and influencing abilities
• Leadership, coaching, and team development
• Advanced CRM proficiency, particularly Salesforce
• Strong analytical, financial, and business planning skills
• Excellent organizational and project management abilities
• Ability to manage multiple priorities in a fast-paced environment

Certifications:

• No specific certifications required
• Aviation industry certifications or professional sales certifications are a plus

Knowledge:

• MRO operations and aviation maintenance services
• OEM partnership development and account management
• Sales pipeline management and opportunity forecasting
• RFP development and contract lifecycle management
• Aviation marketing strategies and business development
• Salesforce CRM administration and reporting
• Aviation regulatory environment and customer service best practices
• Market analysis and competitive positioning within the aviation industry

Key Competencies:

• Strategic leadership and business growth mindset
• Customer-focused relationship management
• Strong negotiation and influencing skills
• Executive presence and communication
• Results-driven with strong commercial acumen
• Team leadership and talent development
• Collaboration across multiple business functions
• Problem-solving and sound decision-making
• Adaptability in a dynamic and competitive marketplace
• High level of professionalism, accountability, and integrity

How to Apply:
To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to info@ssgresume.com. Please ensure to include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.

Company Overview:
Company Industry: Oil, Gas/ Aviation
Location: Lafayette, Louisiana

Equal Opportunity Employer Statement:
Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

Disclaimer:
Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.