Job Details

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Join Louisiana Medicaid and lead a dedicated team committed to improving access to healthcare for individuals and families across the state. This rewarding leadership opportunity allows you to supervise and develop Medicaid Eligibility Analysts, provide training and guidance, and make a meaningful impact by helping ensure eligible Louisianans receive essential healthcare benefits.

An ideal candidate should possess the following competencies:

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.

Minimum Qualifications

Six years of social services experience; OR Six years of full-time experience in any field plus three years of social services experience; OR A bachelor's degree plus three years of social services experience; OR An advanced degree plus two years of social services experience. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties And Other Information

Job Duties:

• Supervises and mentors a team of Medicaid Eligibility Analysts, providing guidance, training, and performance feedback to ensure accurate and timely eligibility determinations.
• Reviews and approves Medicaid eligibility decisions, authorizations, and case actions while ensuring compliance with federal regulations, state laws, and agency policies.
• Monitors staff productivity, quality, and performance metrics by conducting case reviews, analyzing error trends, and implementing corrective actions to improve program outcomes.
• Recruits, hires, develops, and evaluates staff; manages performance, time and attendance, and personnel actions in accordance with Civil Service Rules and applicable policies.
• Plans, assigns, and coordinates daily work activities, establishes priorities, and leads team meetings to ensure efficient operations and exceptional customer service.
• Collaborates with leadership, government agencies, providers, and community stakeholders to resolve complex issues, promote outreach efforts, and support continuous quality improvement initiatives.
• Participates in special projects, policy development, system enhancements, emergency response activities, and performs other duties as assigned in support of Eligibility Field Operations and the Louisiana Medicaid Program.

Position-Specific Details:

• Location: Medical Vendor Administration / Eligibility Field Operations / Lafayette Parish
• Appointment Type: Probational or Promotional
• Cost Center: 305-2050405
• Position Number(s): 50394647
• Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.

Medicaid Analyst Supervisor - $24.35 hr / $1,948.00 bi-weekly

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Paula Jackson- paula.jackson@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. In formation on the Louisiana Works, Louisiana Rehabilitation Services is available here. LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

• Insurance Coverage More information can be found at
• Parental Leave – Up to six weeks paid parental leave More information can be found at
• Holidays and Leave – State employees receive the following paid holidays each year:
• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
• Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
• Louisiana State Employees Retirement System ( www.lasersonline.org )
• Teacher's Retirement System of Louisiana ( www.trsl.org ),
• Louisiana School Employees Retirement System ( www.lsers.net ), among others