Job Details

Join the Sterling Chrysler Dodge Jeep Ram team in Maurice, LA!As a Service Advisor , you will be the face of our Service Department. This role is responsible for guiding customers through the service process while providing clear communication, accurate estimates, and an outstanding customer experience from start to finish.This is a fast paced position that requires strong organization, the ability to multitask, and excellent customer service skills.Essential Duties & ResponsibilitiesAssist customers throughout the entire service process from vehicle check in through repair completionProvide daily updates to customers regarding the status of their vehicle repairsCommunicate with Service Technicians to relay vehicle diagnoses and repair updatesClearly explain repair recommendations and cost estimates to customersEnsure customers receive a seamless and positive service experienceBuild strong relationships with customers to encourage repeat businessDeliver excellent customer service while managing multiple repair orders at onceRequirements & Job QualificationsMinimum of 1 year of dealership Service Advising experience is requiredStrong multitasking, organization, and time management skillsProfessional appearance and demeanorWillingness to learn and adapt quickly in a fast paced environmentMust pass background check and drug screenValid driver's license with clean driving record (must be 21+ or have 3 years driving experience)High school diploma or equivalentScheduleFull time Monday through Friday 7:00 AM to 5:30 PMSome Saturdays required from 8:00 AM to 12:00 PMWhy Choose Sterling?Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.BenefitsCompetitive pay: $40,000 to $80,000+ per year (Salary + Commission)Medical, Dental, Vision, Disability, and Life InsurancePaid Holidays and Paid Time Off401(k) with employer matchEmployee discounts on vehicles, services, and partsCareer growth, ongoing paid training, and a professional work environmentFamily owned and operated with strong community rootsWe are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.#J-18808-Ljbffr