Job Details

SAP Solution Manager Expert - U.S. Citizenship Required

CGI is seeking an experienced SAP Solution Manager Consultant to support an SAP S/4HANA Greenfield implementation for a large government contract. The role focuses on implementing and operating SAP Application Lifecycle Management (ALM) across multiple SAP landscapes. The consultant will lead configuration and operations for SAP Solution Manager, with emphasis on SAP Focused Build, Change Request Management (ChaRM), and Transport Management. This position works closely with BASIS, security, infrastructure, and functional/technical teams to ensure controlled change management, stable transports, standardized monitoring, and reliable operations across cloud, hybrid, and on-prem environments. This position is located in one of CGI Federal's offices in Fairfax, VA, Lebanon, VA, Lafayette, LA or Knoxville, TN; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week.

Your future duties and responsibilities include:

• Implement, configure, and support SAP Solution Manager with a focus on SAP Focused Build, ChaRM, and Transport Management.
• Design and support change and release processes including workflow, approvals, auditability, and governance.
• Configure and support transport processes and integrations (CTS/CTS+), including tracking and reporting.
• Configure and maintain monitoring and alerting (system, business process, job, and interface/integration monitoring).
• Work with technical and functional teams to resolve incidents, defects, and performance issues; provide clear updates to stakeholders.
• Conduct root cause analyses and recommend corrective and preventive actions.
• Support end-to-end ALM processes, including operations, release support, and test management; integrate Tricentis where applicable.
• Contribute to SAP monitoring best practices, support procedures, and operational runbooks.
• Coordinate with BASIS, infrastructure, security, and application teams to ensure system stability, performance, and compliance.
• Support SAP upgrades, migrations, and transformation initiatives across cloud and hybrid environments.
• Document configurations, procedures, and processes; provide knowledge transfer and training.
• Configure dashboards, alerts, and operational reporting in Solution Manager; support Cloud ALM reporting as needed.

Required qualifications to be successful in this role include:

• U.S. citizenship is required as well as successful passing of CGI background check prior to beginning work. In addition, candidates must have ability to obtain and maintain a DHS/CISA EOD/Public Trust clearance.
• Bachelor's degree in a technical or related field.
• Strong hands-on experience with SAP Solution Manager, specifically: SAP Focused Build (primary), ChaRM (primary), Transport Management / CTS (primary).
• Experience with additional Solution Manager capabilities, including: Monitoring and Alerting Infrastructure; System, Business Process, Job, and Interface/Integration Monitoring; Test Suite/Test Management, including Tricentis integration.
• Background in SAP monitoring, operations, incident management, and performance troubleshooting.
• Experience with SAP S/4HANA and SAP BW landscapes; familiarity with Tricentis.
• Understanding of SAP BASIS operations and system administration fundamentals.
• Experience with ITSM tools (ServiceNow; Tricentis integration a plus).
• Strong analytical, problem-solving, and RCA skills.
• Excellent communication and stakeholder management skills.

Desired qualifications include:

• SAP Solution Manager, Focused Build, or ChaRM certifications.
• Experience with SAP Focused Run (FRUN).
• Experience with SAP Cloud ALM configuration and reporting.
• Experience supporting cloud/hybrid SAP architectures and transformation programs.
• Experience working in Agile/Scrum environments.

Skills:

• Tricentis Tosca

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.