Job Details

Ochsner Health - - Responsibilities: Provide excellent customer service to patients, guests, family members and employees and effectively communicating with patients throughout their medical experience; Explains insurance benefits and collects co-pays, deductibles and self-pay portions due, and inform patient of financial responsibility; Researches and resolves issues impeding efficient registration of accounts and monitors productivity/accuracy; Monitor and maintain productivity and accuracy to meet department goals and document activity; Adapt communication style to diverse patient populations and privacy requirements