Ochsner Health - - Responsibilities: Greet patients and guests courteously in person or by phone; initiate scheduling and complete check-in/admission; Verify patient identification and demographic data for accurate medical records and billing; Conduct point-of-service collections; collect co-pays, deductibles, and self-pay portions; explain insurance benefits; Verify insurance coverage via electronic, telephone, or web applications; provide insurance benefit explanations; Input and retrieve patient demographic and financial information; cross-train across multiple patient and payer functions