Job Details

Job #: 310006 Title: Customer Service Location: Lafayette, LA Salary Range: Position: Customer Service Description: Accounts Manager Assistant

Lafayette, LA

Full-time

On-site

$18-$25/hr DOE

About the role

We are looking for a motivated and organized Accounts Manager Assistant to join our team. In this role, you will be the first point of contact for our customers, helping ensure smooth order management and outstanding service from start to finish. You will work closely with our accounts manager to support day-to-day operations and maintain strong vendor and customer relationships.

Key responsibilities

Answer incoming phone calls and respond to customer inquiries in a timely and professional manner

Assist customers with placing, tracking, and updating orders

Handle customer questions, concerns, and complaints with patience and a solutions-focused approach

Support the accounts manager in managing and organizing active customer accounts

Set up and maintain vendor accounts, ensuring accurate and up-to-date records

Coordinate with internal teams to ensure orders are fulfilled accurately and on time

Maintain organized records of customer interactions, orders, and account activity

What we're looking for

Strong verbal and written communication skills

Excellent organizational skills and attention to detail

Friendly, professional attitude with a customer-first mindset

Ability to multitask and manage priorities in a fast-paced environment

Experience in customer service, sales support, or account management is a plus

Proficiency with basic computer applications (email, spreadsheets, order management systems)

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Requirements: Job Type: Temp to Hire Post Date: 05/26/2026