Job Details

[Customer Support / Remote] - Anywhere in U.S. / Generous Hourly Pay / Flexible work / Medical-Dental-Vision-Life-Disability / Retirement plan / 33 days of combined PTO / WFH expense reimbursement - As a Customer Service Agent at Riverside Insights, you will: Assist customers with inquiries and concerns regarding our products and services; Provide prompt and accurate resolutions to customer issues; Maintain customer records and update information as needed; Handle high volume of inbound calls, emails, and chats in a professional and courteous manner; Educate customers by sharing new features, relevant updates, tips, and best practices; Collaborate with team members to exceed customer satisfaction goals...Hiring Immediately >>