Job Details

Demonstrate flexibility, initiative, and strong interpersonal skills while maintaining a friendly, professional, and coachable presence within a collaborative team environment. Acquire and grow membership through proactive sales and service that support members financial well-being, consistently meeting expectations for product penetration and monthly performance results. Perform high-quality member service across all channels by applying product and procedural expertise to resolve issues, strengthen loyalty, and ensure an exceptional member experience. Manage operational and compliance risk by adhering to Advancial policies, supporting efficient daily branch operations, and maintaining accuracy in all account and transaction records. Maintain proficiency with required systems and software, prioritize multiple responsibilities in a fast-paced environment, and ensure reliable operational coverage by working a minimum of two Saturday shifts per month and assisting with branch opening an...Member Services, Member Service, Representative, Operations, Retail, Banking