Job Details

[Customer Service / Remote] - Anywhere in U.S. / Shift: 1pm - 10pm EST / Competitive pay / Medical-Dental-Vision/ Matching 401(k) / Generous PTO / Education reimbursement / Career Growth - As a Customer Care Associate at Greenway Health, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve technical issues related to the company's software products; Accurately document all customer interactions and resolutions in the company's database; Collaborate with other team members to identify and escalate complex issues to the appropriate departments; Maintain a high level of product knowledge and stay up-to-date with any changes or updates; Continuously strive to meet and exceed customer satisfaction goals by providing prompt and efficient service. Hiring Immediately >>