Job Details

A company is looking for a Call Center Representative-Remote TX Resident.Key ResponsibilitiesHandle inbound and outbound calls regarding patient balances, insurance claims, and billing inquiriesResearch and resolve billing discrepancies, denials, and adjustments while maintaining professionalismDocument all customer interactions accurately and adhere to HIPAA guidelinesRequired QualificationsHigh school diploma or GED requiredMinimum of 1 year of experience in healthcare customer service, billing, or insurance claims processingBasic knowledge of orthopedic-related coding, medical terminology, and insurance procedures preferredProficiency in Microsoft Office and Athena softwareAbility to handle high call volumes and work in a fast-paced environment