Job Details

PetSmart, Inc. - - Responsibilities: Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy; Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns; Creates and posts schedules for the entire store; Facilitates associate development including reviews, recognition, training, onboarding, mentoring and succession planning; Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk