J. C. Penney - - Responsibilities: Supports Shrinkage and Safety Awareness programs; Conducting surveillance: Observes customer's and contractor's activities to detect theft, fraud or suspicious activity; Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy; Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise; Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement