At Emerald Coast Retreats, luxury is not just what our guests see- its how theyre cared for!Our Reservations & Guest Care Agents are the voice of our brand and the first point of contact for our in-house guests. This role is ideal for someone who takes pride in delivering refined, attentive service and thrives in a fast-paced, high-expectation hospitality environment.If you are polished, proactive, and passionate about creating seamless guest experiences, we invite you to join our team.Our Culture Matters:As part of our application process, all candidates are asked to complete a Culture Index survey. This short assessment helps us better understand your strengths and how you may thrive within our team. Please be sure to complete it when submitting your application using the provided link.AwayDay, LLCSign-On BonusThis position is eligible for a $500 sign-on bonus.$250 will be paid on your first paycheck.$250 will be paid after successful completion of 90 days of employment.Bonus payments are subject to standard payroll taxes and require the employee to be actively employed and in good standing at the time of payout.