Job Details

Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day

Leidos QTC Health Services Chief Information Office is currently hiring an IT Technical Intern to support our IT Support Team. We seek juniors/seniors who are available part-time during the school year and full-time during summer.

This is an exciting opportunity to use technical skills gained in school to solve real world problems as a member of the LQTC IT support team and make programs at LQTC run more efficiently.

In this role, you will be assigned tasks that are relevant and necessary to the successful execution of the LQTC Information Technology roadmap.

Primary Responsibilities:

Support to IT solutions throughout the software lifecycle, tailoring an intern's position to their individual strengths and experience to include:

• Assist teams in modernizing their business processes and answering end user questions on M365.

• Train end users on the M365 applications within the LQTC Portfolio.

• Respond to tickets submitted for LQTC M365 sites and applications.

• Support the LQTC intranet site (Prism) used by over 4,000 employees worldwide.

• Create technical documentation/training material for LQTC IT.

• Provide efficiencies to programs at LQTC by using the Microsoft Power Platform.

• Assist in the migration of On-Premises SharePoint sites to SharePoint Online.

• Recreate and modernize on-premises forms and workflows within MS Power Platform.

• Assist mobile users in setting up and accessing M365 applications from mobile devices.

• Other duties as assigned.

Required Qualifications:

• Must be currently pursuing a bachelor's degree in computer science, Information Technology or related field and typically maintain a Minimum GPA 3.0.
• Ability to work full time as a summer/winter intern but desired for candidate to be able to work part time now
• Quick learner, able to adapt to changing technologies and priorities
• The ideal candidate will have demonstrated leadership ability through community or campus involvement
• Prior experience or classroom training related to software engineering, cybersecurity, technology, business management, project management or IT support is preferred

Preferred Qualifications:

• Customer Service experience

• Excellent verbal and written communication skills

• Experience with M365 Applications (Office, SharePoint, Teams)

• Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps)

Additional Information:

• Would prefer candidates to be in Orlando, FL
• Open to remote candidates
• Some travel may be required if candidate located in Orlando area.

About Leidos QTC Health Services

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.

Compensation and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.