Job Details

Call Center Donor Scheduler Lafayette (In Person)

  2026-02-12     Vitalant     Lafayette,LA  
Description:

Overview

Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, youll experience a career built on purpose, an organization created to care, and a team committed to lead together. Your impact as a Recruitment Coordinator is vital. Support Vitalants life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.

What To Expect

Schedule: Tuesday - Saturday 9am - 5:30pm

Our comprehensive total rewards support you, your family, and your future with:

  • Medical, dental, and vision insurance
  • 401K + 5% company match
  • Tuition assistance up to $5k per year
  • Free basic life and AD&D insurance
  • Free short-and-long-term disability insurance
  • Paid time off
  • Employee Resource Groups
  • Recognition and perks

As a Recruitment Coordinator, Youll Get To
  • Enhance the donor experience by providing excellent customer service.
  • Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
  • Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
  • Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.

Requirements
  • High School Diploma or GED required
  • Six months experience in customer service
  • Two years of customer service experience preferred
  • Proficient computer skills


Summary

About Us

Vitalant is one of the nations largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO and Notices

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to ...@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights, click here.

Job Posting Disclaimer

Please note: Vitalant does not currently hire individuals who reside in the following states Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.

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