Job Details

MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.Job Title: Inside Sales & Logistics Specialist

Department: International Product Line
Reports To: Director of Logistics/VP of International
Employment Type: Full-Time

Role Overview

The Inside Sales & Logistics Specialist is a dual-function role responsible for bridging the gap between commercial sales and operational execution. You will lead the procurement and quoting process for end-to-end international logistics, supporting high-stakes RFPs, spot market opportunities, and recurring rate management. This role is pivotal in ensuring competitive pricing across all modes of transport-including air, ocean, drayage, and surface freight-while providing customers with sophisticated financial and tracking visibility.

Key Responsibilities

1. Quoting & Procurement Excellence

• RFP & Rate Management: Lead the response for Request for Proposals (RFPs) by gathering internal operational data and external market rates to furnish comprehensive bids.
• Multi-Modal Pricing: Source and execute competitive pricing for air, ocean (NVOCC), drayage, transload, Full Truckload (FTL), and Less-than-Truckload (LTL) services.
• Spot & Recurring Rates: Manage high-volume spot quote requests with urgency while maintaining and updating recurring rate sheets for long-term contract clients.
• Vendor Negotiation: Negotiate with carriers and international freight forwarders to secure optimal capacity and pricing, leveraging current 2026 market trends.

2. Reporting & Analytics

• Financial Visibility: Support the development of financial reports using Descartes IES Oneview, SalesForce, and other online tools to track freight spend, audit invoices, and identify cost-saving drivers.
• Customer Dashboards: Create and maintain advanced Excel-based tracking sheets and KPIs to provide customers with end-to-end shipment visibility.
• Market Intelligence: Monitor industry indexes (e.g., Cass Freight Index) to provide sales teams with intelligence on rate volatility and capacity shifts.

3. Cross-Functional Collaboration

• Sales Support: Act as the primary technical point of contact for the commercial sales team to ensure all client commitments are operationally feasible and priced for profitability.
• Operations Alignment: Work closely with operations to ensure quoted services align with current carrier capabilities and transit time realities.

• Experience: 5+ years in international freight forwarding, inside sales, or logistics procurement.
• Technical Proficiency: Advanced skills in Microsoft Excel (pivot tables, VLOOKUPs) and experience with logistics procurement tools like Ariba and Jaeggar.
• Logistics Knowledge: Strong understanding of Incoterms, international shipping documentation, and multi-modal transport regulations.
• Communication: Exceptional negotiation skills and the ability to convey complex logistics solutions to both internal teams and external clients.

Preferred Skills

• Experience with CRM and TMS (Transportation Management System) platforms.
• Knowledge of 2026 trade policies, tariff fluctuations, and global supply chain dynamics.
• Self-starter, self-motivated, resourceful and responsive
• Strong listening, verbal, and written communication skills
• Ability to multi-task, set priorities, organize work, and implement action plans

Why MODE?

MODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America. With over 200 agents/offices distributed from coast to coast, MODE Global operates under a family of businesses and brands, delivering as a premier full-service solutions provider to the logistics industry.

At MODE, we're dedicated to providing our employees with a working environment where they can flourish professionally and personally. You can expect an inclusive and supportive workplace where people help each other succeed. Our benefits package is exceptional, including medical, dental, and vision with flexible time off policies. We believe in the future of our employees, so we offer a generous match to your 401k plan. With locations all across the United States, you can join us in providing transportation and logistics solutions to our customers.