Job Details

Food Runner

Le Triomphe Golf and Country Club is excited to announce the exceptional career opportunity of Food Runner & Host/Hostess. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Food Runner:

• Assures that all material used by server is clean and ready for daily operation.
• Possesses knowledge of the position of each diner's chair in the dining rooms and lounges.
• Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
• Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tables in accordance with Troon Golf standards.
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket.
• Fills and re-fills water glasses and removes any place settings not being used.
• Clears dishes located in front of guest upon completion of course.
• Clears and resets tables when guests leave, to include but not limited to: changes tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins.
• Assists the server when needed.
• Keeps workstations well stocked of items and ingredients.
• Clean workstations, takes out trash, and vacuums the dining room.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Key Responsibilities of the Host/Hostess:

• Welcomes each guest with a friendly greeting and escorts to their assigned table.
• Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures.
• Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure.
• Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
• Retains knowledge of all menu items, prices and general service procedures.
• Responsible for standards of appearance and cleanliness in all service areas.
• Remains visible on dining room floor and is easily accessible to guests, staff and management.
• Checks all tables before service to ensure proper settings.
• Communicates guest requests and concerns to the department manager.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required by supervisor.

Education and Experience Requirements:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job.
• Knowledge of Microsoft Office applications.
• Knowledge of point of sales (POS) system.

Working Conditions:

• The employee often is required to stand, walk, talk, and listen.
• The employee must be able to lift up to 10 lbs. regularly
• While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl.
• Noise level is moderate.
• Work weekends and holidays.

Other Qualifications:

• Ability to demonstrate professionalism, cleanliness and neatness.
• Regular and reliable attendance, including weekends and holidays.