Job Details

Overview

We are seeking a reliable and motivated Team Lead to oversee daily janitorial operations at assigned commercial sites. This hands-on role is responsible for ensuring cleaning staff follow company standards, complete assigned tasks efficiently, and maintain a safe, professional work environment.

The Team Lead will also serve as a key point of contact between cleaning staff and upper management, helping ensure consistent communication, quality, and team performance.

Responsibilities

Daily Operations

• Supervise janitorial staff during scheduled shifts and ensure all cleaning duties are completed on time and to standard.
• Perform cleaning duties alongside the team, especially in high-priority or high-traffic areas.
• Conduct pre- and post-shift inspections to ensure quality assurance.
• Ensure proper use and care of equipment, tools, and cleaning chemicals.

Team Coordination

• Assist with training new employees on cleaning procedures, safety protocols, and site-specific requirements.
• Delegate daily tasks based on staff strengths, shift priorities, and client needs.
• Monitor attendance, break schedules, and productivity during the shift.
• Provide guidance and support to team members and address minor performance issues.

Communication & Reporting

• Report supply needs, equipment issues, or site concerns to the Operations Manager or Site Supervisor.
• Serve as the liaison between janitorial staff and management to ensure smooth workflow and clear expectations.
• Document and communicate any incidents, customer concerns, or maintenance issues promptly.

Qualifications

• 12 years of experience in commercial janitorial or custodial services.
• Prior leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead by example and maintain a positive team environment.
• Knowledge of cleaning equipment, floor care, and proper chemical usage.
• Reliable transportation and ability to travel between sites (if required).
• Bilingual (English/Spanish) is a plus.

Physical Requirements

• Ability to lift/carry up to 40 lbs, bend, stand, and walk for extended periods.
• Must be comfortable working in various environments (office buildings, schools, healthcare, etc.).

Work Environment

• Fast-paced, team-oriented work environment.
• May involve evening or overnight shifts depending on site needs.