Job Details

divh2Patient Concierge, Front Desk Associate/h2pPractice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at OncoLogics. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this roles success./ppResponsibilities:/pulliGreet patients and families./liliAnswer center telephones, distribute faxes, and prepare customer files./liliSchedule patient appointments./liliReceive and correctly record receipts of patient payments./liliEnter, verify and update patient demographic and insurance information./liliProcess requests for records from outside sources./liliScan data into document imaging software./liliRegular attendance and punctuality./liliContributes to team effort by accomplishing related results as needed./liliEnsures that all processing and reporting deadlines are consistently achieved./liliPerform any other functions as required by management./li/ulpQualifications:/pulliAbility to work a flexible schedule as necessary/liliAbility to type 40 wpm, preferred/liliHigh School Diploma or equivalent experience, preferred/liliKnowledge of medical terminology, preferred/liliOne year of medical office experience, preferred/liliExperience accessing and updating an EMR system, preferred/li/ulpWhat is expected of you and others at this level:/pulliApplies acquired job skills and company policies and procedures to complete standard tasks/liliWorks on routine assignments that require basic problem resolution/liliRefers to policies and past practices for guidance/liliReceives general direction on standard work; receives detailed instruction on new assignments/liliConsults with supervisor or senior peers on complex and unusual problems/li/ulh2Location/h2pOncoLogics Lafayette: James Moncus Medical Building/pp4809 Ambassador Caffery Pkwy/ppSuite 100/ppLafayette, LA 70508/ppAnticipated hourly range: $15 per hour - $19.60 per hour/ppBonus eligible: No/ppBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being./pulliMedical, dental and vision coverage/liliPaid time off plan/liliHealth savings account (HSA)/lili401k savings plan/liliAccess to wages before pay day with myFlexPay/liliFlexible spending accounts (FSAs)/liliShort- and long-term disability coverage/liliWork-Life resources/liliPaid parental leave/liliHealthy lifestyle programs/li/ulpApplication window anticipated to close: 2/2/2026*if interested in opportunity, please submit application as soon as possible./ppThe hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity./p/div