Job Details

Essential Duties and Responsibilities:

* Determines patients' current needs to enhance daily living through telephonic call or teleportal.

* Through an individual POC assists the LCSW, Level 2 SW and patient in identifying and meeting established goals.

* Based on identified needs, assist the patient with acquiring necessary community resources.

* Maintains an EHR of the patient's progress by documenting patient/agent interaction and progress or lack thereof.

* Develops a professional relationship with patients and caregivers to foster positive patient outcomes.

* Coordinates and executes activities resulting in keeping Viemed patients "on service" with respiratory equipment.

* Works effectively with Clinical Team.

* Maintains operations by following policies and procedures, participating in quality reviews and reporting needed changes.

* Complies with federal, state, and local legal requirements advising management on needed actions.

* Maintains client confidence and protects operations by keeping information confidential.

* Provides social services needed transitions patients from In Patient Care to a Home setting.

* Participates in reauthorization calls and assists patients with identified needs.

* Attends mandatory staff meetings.

* Attends in-services to enhance knowledge base for providing services.

* Assists patients with navigating medical options within the medical system.

* Monitors 02 escalations, prevoid, and pick up reports to identify needs and provide support.

* Some travel required.

* Other responsibilities and projects assigned.

Qualifications:

* Completed Bachelor's degree in psychology, sociology, or social work.

* If have LSW, LMSW then provide credential.

* Confirmed State Licensed or certification to practice if applicable.

* Experience working in the medical field or psychiatric field.

* Preferred- Geriatric experience.

* Valid Driver's License.

* Preferred- Telehealth and Telephonic experience.

* Good listening and people skills.