Job Details

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you'll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It's no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role - Senior Account Executive - US

Location - Maine, New York, New Jersey, Rhode Island, Vermont (Remote - must be based in one of these US States)

Potential Compensation - $240 000 to $300 000 OTE (50/50 split)

We're seeking an experienced **Enterprise Account Executive** to help expand our presence in the U.S. market. This is a strategic sales role, where you'll act as a trusted advisor to both customers and partners, aligning Cognigy's platform with high-impact transformation initiatives. While this role emphasizes collaboration—working closely with channel partners, BDRs, internal stakeholders and sales colleagues—you'll still need the instincts and experience of a hunter: someone who can independently advance opportunities, drive consensus across stakeholders, and close large, complex deals.

This position is ideal for a highly consultative salesperson who can operate both independently and within a collaborative go-to-market model.

Responsibilities

• Drive strategic new business opportunities with Fortune 500 companies across your assigned U.S. territory
• Leverage and co-sell with partner ecosystems, BDRs, and internal teams to maximize coverage and pipeline development
• Independently manage full sales cycles, from territory planning and prospecting to discovery, solutioning, negotiation, and close
• Engage senior decision-makers (Director to C-level) with a consultative, value-based approach; build business cases, ROI models, and transformation roadmaps
• Act as a subject-matter expert and trusted advisor on AI-powered customer engagement strategies
• Collaborate cross-functionally with Presales, Marketing, Product, Finance, and Leadership to drive deal velocity and customer success
• Represent Cognigy at industry events and customer-facing forums
• Maintain accurate forecasting and opportunity hygiene within CRM

Growth Potential

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

Requirements

About you

• 5+ years of enterprise SaaS sales experience, with a successful track record selling to Fortune 500 companies
• 3+ years of CCaaS, CAI, or AI/Automation sales experience
• Technical sales experience in CCaaS, CAI, AI/Automation is a plus
• Experience working in or selling through a partner/channel model; you're comfortable influencing without direct control
• Proven ability to close $1M+ in annual quota with individual deal sizes in the 6- and 7-figure range
• Exceptional at managing complex, multi-threaded sales cycles with VP and C-level stakeholders
• A self-starter who can independently drive deals forward while embracing a team-oriented sales motion
• Strong business acumen and a consultative mindset; you bring insight and structure to every customer conversation
• Comfortable working in a fast-paced, high-growth environment

Benefits

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Medical, Dental, Vision, Life, & Disability insurance
• 401(k)
• Unlimited leave
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including Udemy
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Pay Transparency Disclaimer

Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate's location, qualifications, and experience. We fully comply with all state and local pay transparency laws.

Equal Opportunity Employer Statement:

Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.