Job Details

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Job Description Summary

The Customer Project Manager is responsible for overseeing project delivery, managing profit and loss, and ensuring customer satisfaction by effectively coordinating project-related activities and resources. This role involves planning and executing project operations with autonomy, while adhering to established policies and reviewing end results to ensure alignment with organizational goals.

Roles and Responsibilities

• Planning, coordinating, and executing design, build, and installation support activities across GE Vernova and subcontracted resources, ensuring contract requirements are met, and managing cost, quality, and schedule constraints.
• Identifying, managing, and executing the day-to-day operational aspects of project scope, adapting to the changing needs and requirements of the customer.
• Maintaining accurate project milestone tracking to provide visible and predictable data for key business metrics and revenue forecasting.
• Being accountable for project revenue, contribution margin, and cash collection targets, supporting the PCS North America region.
• Facilitating day-to-day operations such as QMI reviews, project reviews, CMR reviews, 1OTR processes, and regional reviews.
• Regularly tracking and communicating project progress, open action items, and all aspects of project status to key stakeholders through project kick-offs, regular status updates, risk and opportunity assessments, and project closure reports.
• Identifying, escalating, and resolving issues/risks that might affect customer satisfaction and GE operational targets.
• Demonstrating self-motivation and teamwork, driving cross-functional teams, and effectively communicating results to customers.

Required Qualifications

• Bachelor's degree from an accredited university or college
• Minimum of 5 years of experience as a Project Manager.
• Ability to interact and communicate effectively with customers and internal stakeholders

Eligibility Requirements

• Ability and willingness to travel 25% of the time
• Must be a U.S. Citizen or able to obtain U.S. Secret Clearance.

Desired Characteristics

• Experience with SAP
• PMP certification
• Previous experience in the Marine Industry
• Background in a customer-facing service delivery or project management role
• Technical knowledge of power conversion products, including controls/automation, variable frequency drives, and power systems
• Ability to learn and adhere to departmental policies, procedures, and practices
• Competence in decision-making regarding task completion and follow-up on outcomes
• Strong verbal, written, presentation, and interpersonal communication skills, with the ability to develop clear messages using MS Office tools (PowerPoint, Word, Excel, Project)
• Ability to prioritize workload and adjust work activities to meet business needs and departmental goals

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

This is a remote position

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Electric Power Generation