Job Details

Summary

Catholic Charities of Acadiana is seeking a dedicated and compassionate Housing Case Manager Supervisor to oversee the operations of our Permanent Supportive Housing (PSH) program. This leadership role ensures staff implements Housing First and Harm Reduction principles while providing critical support to individuals and families experiencing homelessness. At Catholic Charities of Acadiana, we are committed to fostering an inclusive, supportive environment where employees exemplify our core values of dignity, stewardship, and service. Be part of a team dedicated to making a meaningful impact in our community! Catholic Charities of Acadiana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

• Program Supervision
  • Provide problem-resolution support to staff.
  • Approve admissions and verify eligibility for PSH participants.
  • Maintain comprehensive participant records and address client concerns.
  • Advocate for participants and provide necessary referrals and crisis interventions.
  • Maintain SSI/SSDI Outreach, Access, and Recovery (SOAR) certification.
  • Manage a caseload of up to 10 clients.
• Housing Placement
  • Assist with housing and re-housing searches, placement, and leasing guidance.
  • Negotiate with landlords and provide support for client transitions.
• Operational Leadership
  • Recruit, train, and evaluate PSH staff based on core values.
  • Plan staff development training and ensure timely report submissions.
  • Oversee supply orders and approve purchase requests.
  • Lead and manage the team using the EOS process with regular meetings.
• Other Responsibilities
  • Participate in mandatory training and adhere to directives from the Division Director.
  • Perform additional duties as assigned.

Job Qualifications

• Education: Bachelor's degree in Psychology, Social Work, or a related field (MSW preferred).
• Experience:
  • 2+ years as a mental health professional.
  • Proven experience with housing programs and homelessness services.
  • Strong problem resolution and de-escalation skills.
  • Excellent oral and written communication and computer skills.
• Requirements:
  • Valid Louisiana driver's license and insured vehicle for client transport.

Job Specifications

• Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
• Job Type: Full-time
• Benefits:
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Retirement plan
  • Vision insurance