Job Details

Lafayette Veterinary Care Center is a 24/7 veterinary hospital, along with boarding, grooming, and doggie daycare services. Our Pet Care Specialist role focuses on the patient experience at our boarding facility. As a team, Lafayette Veterinary Care Center strives to create a practice where employees can make a difference daily. We aim to maintain a fun, educational, and safe environment for employees, clients, and patients. We want to see our employees be their best by reaching their career goals in our hospital. We are open 24 hours a day 7 days a week to provide extraordinary care for our extraordinary clients and patients.

**** This is a full-time position. Hours range from 5:30a-12:30p, 8a-4p, 12p-7p

Pay ranges from 10 on weekdays to 12 on weekends.

About Us:

We are looking to hire those who are brave, caring, and resilient. At this clinic, we see it all from puppy and kitten appointments to critical, all-hands-on-deck emergencies. This kind of work environment tends to create strong bonds with those who work together.

Lafayette Veterinary Care Center strives to create a practice where employees can make a difference daily. Our goal is to maintain a fun, educational, and safe environment for employees, clients, and patients. We want to see our employees be their best by reaching their career goals in our hospital. We are open 24 hours a day 7 days a week in order to provide extraordinary care for our extraordinary clients and patients.

We have been a part of the Lafayette community as an AAHA (American Animal Hospital Association) accredited hospital since 1972. We have always strived to be a presence in the Acadiana community and help those in and around our area. We uphold over 900 standards of excellence every year. This year, we were chosen for AAHA 2022 Practice of the Year.

2022 AAHA-accredited Practice of the Year award winner Lafayette Veterinary Care Center



What you bring to the table:

• General care for boarded patients including monitoring, feeding, watering, medicating, exercising, and cleaning up after patients (inside and out), cleaning suites, runs, and feline condos.
• Bringing animals to and from the kenneling areas during check-in and check-out times preparing these facility areas for the arrival and departure of patients.
• Client education
• Maintain a professional demeanor and use of medical terminology
• Desire to learn and an ability to adapt to changing situations
• Uphold our company's core values
• Extraordinary customer service
• Standing, sitting, crouching, walking multiple times per day for care of pets
• Routinely check safety and security of patient areas.
• Greet clients promptly and cheerfully, provide useful and upbeat/positive, polite feedback regarding their pet's care and stay.
• Restraining of pets for your safety and our team's safety
• Keeping a team mentality at all times

We expect our employees to be fully engaged, team players that support each other by having positive attitudes and strong work ethics. All employees must have the desire to learn and be able to adapt to change. Our ideal employee goes out of their way to make a difference for pets as well as their owners to provide a one-of-a-kind experience.

Benefits include:

• Medical, dental and vision benefits
• Paid time off
• Pet benefits for employee pets
• 401K
• Pets everywhere all day!
• Awesome co-workers

Please pick one of the following questions to answer in a cover letter submitted with your resume.

1. How have you made a difference at your previous jobs?
2. Is there anything you wish you would have done differently at a previous job? Explain what and why.
3. You have a family member with a sick pet. Please explain as best you can what level of care and communication you would want. Please be as detailed as possible.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.