Job Details

Lab Clerical Representative - St. Martin Hospital - Full Time

  2020-11-15     Lafayette General Health     Breaux Bridge,LA  
Description:

Location: SMH Lab
Employment Status: FT

SUMMARY:

The Laboratory Clerical Representative will be responsible for various activities for the laboratory department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.Acts as receptionist and resource person to patients, staff, physicians and clients

2.Obtains complete and accurate registration information and inputs correct data

3.Proactively seeks information needed to provide services, i.e., seeks to obtain doctor s orders, complete billing information, etc.

4.Registers clients in a prompt, efficient, and courteous manner

5.Accurately performs all computer functions within the laboratory department, i.e., Pathnet, Cerner, and referral lab systems

6.Sorts and receives specimens ensuring proper tests are ordered and labeled correctly

7.Responsible for ordering, labeling, and shipment of referral specimens within a specific time

8.Records and resolves problems for all client samples, referring pertinent problems to appropriate persons

9.Compares all lab test orders with computer to ensure near zero error correction rate

10.Courteously answers the phone and identifies self, ensuring call is appropriately screened and routed, and takes complete and accurate messages

11.Responsible for faxing and mailing physician reports, sorts and distributes incoming mail

12.Handles duties related to cancellations

13.Appropriate preparation for packing of reference lab specimens to meet all regulatory guidelines

EDUCATION/TRAINING/EXPERIENCE:

High School diploma or GED equivalent required

Six month experience in a clerical position within a medical setting preferred

Computer experience required

Knowledge of medical terminology preferred

OSHA training to be obtained within 30 days or hire and renewable annually


Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must comply with all SERVICE Standards of Behavior


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