Job Details

Join Our Team as a Customer Service Associate!

Are you a friendly team player eager to create a warm and welcoming environment for our guests? We are looking for enthusiastic individuals to provide exceptional service and contribute to a positive atmosphere. No prior experience? No problem! We offer comprehensive training to help you succeed. You'll also have the chance to develop valuable skills that can elevate your career, no matter where your journey takes you. Plus, get involved in our Panda Cares initiative and make a difference in your community. Let's achieve great things together!

Key Responsibilities for Customer Service Associates:

• Deliver a fantastic dining experience to our Guests by greeting them, serving delicious food, and managing payments accurately.
• Ensure the store maintains cleanliness and a welcoming appearance.
• Adhere to operational standards and safety procedures to serve fresh and quality food.
• Work efficiently in a dynamic kitchen environment, rotating through different positions such as Front Counter, Drive Thru, or Kitchen as required.
• Collaborate with team members to achieve daily goals in a fun and positive setting.

What We Offer:

• Flexible work schedules
• Competitive pay
• Complimentary meals while on duty
• Comprehensive medical, vision, dental, and voluntary short-term disability insurance for full-time associates
• Health Care and Dependent Care Flexible Spending Accounts
• 401K with company match
• Paid vacation, sick leave, bereavement leave, and a Leave Share Program for eligible associates
• Discounts on various brands
• Referral bonuses for eligible associates
• Opportunities to give back through community service
• Hands-on paid training to ensure your success
• Ongoing career development and leadership training
• Paths for growth into management roles

Qualifications:

• Friendly and supportive team member
• Previous operations experience is a plus
• Some high school education
• Food Handler certification may be required based on local regulations, at the candidate's expense

Working Environment:

The workspace can be hot, with steam from cooking equipment, and employees are usually required to stand for extended periods. You will be responsible for preparing both hot and cold foods, using kitchen equipment safely, and maintaining accuracy in a fast-paced environment. Employees must be able to lift items weighing up to 50 lbs, stand for long periods, and reach across counter tops at a height of 36 inches to serve customers. This environment can be loud with high noise levels, and storage space is limited.

About Us:

Since our founding in Glendale, California, we have grown to become the largest family-owned American Chinese restaurant concept in the country, with nearly 2,300 locations globally. Our mission is to provide exceptional Asian dining experiences while fostering an environment where people are encouraged to improve their lives. We take pride in our commitment to family values and community impact.

Your Contribution Matters:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer. We are dedicated to providing equal opportunities and do not discriminate based on any protected characteristic under the law. If you require accommodations throughout the application or hiring process, please inform us so we can assist you effectively.